Good recruitment and selection is essential for the ongoing success of any organisation. People are a key resource and it is essential that you have an effective and good recruitment and selection process. You need to adopt recruitment and selection processes that select people who will perform well in a particular role and not just in the interview.

This course aims to assist delegates in understanding the principles of recruitment and the techniques used in carrying out an effective interview.


Anyone who is involved in recruiting, selecting and interviewing candidates for a role

On completion of the training, participants will be able to

  • Define the key requirements of a role
  • Create a selection plan
  • Demonstrate the skills of a professional interviewer
  • Identify and use different questioning techniques and styles
  • Demonstrate listening skills


Recruitment and Selection

  • Role analysis
  • Creating a role profile
  • Key attributes required by the role
  • Key result areas
  • Person specification

The selection process

  • Short-listing candidates
  • Psychometric and behavioural tests
  • The reliability and validity of the interview

Pre-interview Preparation

  • Interview objectives
  • Logistics and timing
  • Participants in the interview process
  • Recording information

Interviewing skills

  • Opening and establishing rapport
  • Controlling the time
  • Questioning techniques
  • Listening skills
  • Closing the interview


Recommended 1 day course for up to 12 delegates

This course can be delivered:

  • to meet individual company requirements
  • within company premises
  • specifically to a group or team of staff
  • one to one for senior executives