Teams are a major feature of life and the foundational building block of most organisations. In order for organisations to be highly productive and function effectively, it is essential that we create and lead effective teams.


Team leaders, supervisors and those aspiring to a role with man-management responsibility

On completion of the training, participants will have:

  • Learned about the variables which influence effective team working
  • Developed their knowledge about team roles
  • Evaluated their role in the team and the contribution they make towards team success
  • Practised and developed team building skills through interactive activities
  • Been inspired to be a better and more effective team leader


Team Dynamics

  • Teams versus groups
  • Importance of teams in the workplace
  • Factors that influence team performance
  • Team formation and development
  • The roles adopted by different team members

Leading a Team

  • Qualities and skills of a team leader
  • Establishing authority
  • Different leadership styles
  • Building loyalty

Human Nature and Understanding Behaviour at Work

  • Why do people behave the way they do?
  • What influences our behaviour?
  • Motivating the team

Enhancing Team Performance

  • Coaching and training team members
  • Effective Communication
  • Successful Delegation
  • Managing workload and priorities
  • Avoiding conflict


Recommended 2 day course for up to 12 delegates

This course can be delivered:

  • to meet individual company requirements
  • within company premises
  • specifically to a group or team of staff
  • one to one for senior executives